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Portland, Oregon · IT / Systems / Development

Daniel Gregorio-Torres

IT Support Specialist & Systems Developer

I build practical internal tools, automations, web applications, and infrastructure that make technical work easier to use, maintain, and support.

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Photo by Justin Shen on Unsplash

Internal & Work Projects

These public-safe overviews describe the problems I addressed, the solutions I built, the tools I used, and the resulting impact. To protect my employer and coworkers, I do not publish proprietary source code, real company data, employee or customer information, internal URLs, infrastructure details, or production screenshots.

Public-Safe Overview Internal Web Application

SafetyCheck

2025–2026 · In production / active use

A mobile-first fall-protection equipment inspection app that replaces paper logs with validated, searchable, cloud-stored records and barcode-assisted equipment lookup.

Outcome

Created a consistent field workflow, real-time pass/fail visibility, stronger validation, and auditable records while reducing repeated entry and the risk of lost or illegible forms.

  • React
  • Vite
  • Tailwind CSS
  • Entra ID
  • TanStack Query
  • Barcode and QR Scanning
  • Managed Cloud Backend
Public-Safe Overview Internal Intranet Application

Mobile SOP and Training Acknowledgement Portal

May–June 2026 · Core application deployed or piloted

A tablet-first intranet application hosted internally through IIS that lets manufacturing employees scan a machine QR code or enter an identifier, review the correct procedure, and submit a structured acknowledgement.

Outcome

Replaced a fragmented lookup process with one mobile workflow, reduced the risk of selecting the wrong document, and created structured acknowledgement records.

  • ASP.NET Core 8
  • Razor Pages
  • Entity Framework Core
  • SQLite
  • JavaScript
  • IIS
  • PowerShell
Public-Safe Overview Internal Tool / IT + Development

Warehouse Inventory Tracking App

September–October 2024; maintained 2025–present · Completed and in active use

Independently designed, built, tested, deployed, and maintained a no-cost internal app that gives a small Shipping and Receiving team searchable records, structured locations, item images, and inventory history.

Outcome

Reduced typical shipment lookup and location time from approximately 25–30 minutes to 5–10 minutes while replacing informal tracking with a consistent digital workflow.

  • Microsoft Power Apps
  • SharePoint Lists
  • Power Automate
  • Microsoft 365
Public-Safe Overview PowerShell / Endpoint Engineering

IT Operations Automation

September 2025–July 2026 · Mix of working tools, pilots, and explicitly labeled prototypes

A collection of safety-focused IT automations for workstation provisioning, employee lifecycle workflows, endpoint inventory, upgrades, patching, backups, and repeatable support tasks.

Outcome

Converted manual procedures into guided, logged, restart-aware workflows with validation, safer defaults, dry-run behavior, and more reproducible troubleshooting.

  • PowerShell
  • JSON
  • Pester
  • Windows Package Manager
  • Active Directory
  • Group Policy
  • Windows

Current / Exploratory

Currently building

Active initiatives shaped through research, prototyping, testing, and stakeholder feedback. Their implementation may change, so only their general purpose and explored skills are shared.

Public-Safe Preview Internal Intranet Ecosystem

Role-Aware Intranet Hub

June 2026–Present · Exploratory development

Prototyping an internal intranet ecosystem that brings frequently used resources and service integrations into one central experience, with content tailored to each employee's authorized access and responsibilities.

Outcome

The long-term goal is to reduce time spent locating internal tools and information by presenting relevant links and resources through one secure, role-aware hub.

  • Intranet Architecture
  • API Integrations
  • Authentication
  • Role-Aware Content
  • Security Groups
  • Information Architecture
Public-Safe Preview Internal Support Platform

Zendesk Help Center Improvements

June 2026–Present · In progress

Improving an existing Zendesk environment and developing an internal SSO-protected Help Center where employees can access support resources and review their ticket activity and history.

Outcome

Aims to create a clearer employee support experience while improving configuration, authentication, information organization, forms, and support workflows.

  • Zendesk
  • SSO
  • Help Center
  • Forms and Workflows
  • Access Management
  • Support Documentation

Experience

  1. June 2024–Present

    IT Support Specialist

    Streimer · Portland, Oregon

    • Support internal users, systems, devices, and operational technology needs.
    • Develop internal tools and scripts to improve workflows.
    • Built and support an internal inventory management system used by shop employees on iPads and iPhones.

  2. January–June 2023

    Client-Sponsored Project

    iGrafx / Portland State University Capstone · Remote

    • Worked on a 6-person team to build an internal deployment dashboard.
    • Built React/Node.js features for deployment tracking and task visibility.

Education

Degree

Bachelor of Science in Computer Science

Minor in Business Administration

Portland State University Portland, Oregon June 2023

Private Ongoing Lab

Homelab workshop

January 2026–Present · Ongoing

An ongoing hands-on environment where I deploy containerized services, administer storage and backups, practice secure remote access, automate routine operations, monitor service health, and maintain technical runbooks and recovery procedures.

Built and organized private storage with data protection, permissions, and recovery planning.

Deployed repeatable containerized applications and maintained their service dependencies.

Added centralized monitoring, notifications, automation, and troubleshooting documentation.

Practiced infrastructure as a lifecycle: implementation, validation, maintenance, and recovery.

  • Containerized services
  • Storage & backups
  • Monitoring
  • Automation
  • Documentation
  • Secure remote access

The repository and services are private. I do not publish operational screenshots, architecture diagrams, hostnames, addresses, access configuration, firewall rules, or exposed service information.

Projects

University & client-sponsored work

04 projects

School / University Team Capstone

iGrafx Release Dashboard

January–June 2023 · Completed

A six-person capstone project that unified Jira tasks, SonarQube quality metrics, and GitLab branch and pipeline data. I built the company-wide and user-specific project list pages and contributed unit testing and documentation.

  • React
  • Node.js
  • Express
  • MongoDB
  • Azure MSAL
  • Jira API
  • GitLab API
  • SonarQube API
Source on GitHub
School / University Desktop Game

ProjectGo

January–March 2023 · Completed

A graphical implementation of Go in Haskell with interactive two-player play, captures, illegal-move handling, the Ko rule, passing, territory calculation, and scoring. I built nearly all application functionality.

  • Haskell
  • Gloss
  • Stack
  • Hspec
  • Functional Programming
Source on GitHub
School / University Web App

riotLeaderboards-cloudRun

September–December 2022 · Completed; former Cloud Run deployment

An independently built Flask application that transforms live Riot Games API data into Valorant and League of Legends leaderboards, packaged with Docker and deployed through Google Cloud Run.

  • Google Cloud Run
  • JavaScript
  • APIs
  • Node.js
Source on GitHub
School / University Team CLI Application

The ChocAn Simulator

September–December 2022 · Completed

A six-person healthcare-management simulation supporting member and provider records, service billing, validation, directories, and weekly reports. I led service-registration work, testing, and documentation.

  • Python
  • Pytest
  • CSV
  • Colorama
  • Git
Source on GitHub

Personal & self-hosted work

03 projects

Personal Web App

Football Data Dashboard

October–December 2022 · Completed; runs locally

A Flask dashboard that transforms nested football API data into league tables, tournament groups, and knockout-stage views for major domestic and international competitions.

  • Python
  • Flask
  • Football-Data.org API
  • Jinja
  • Pytest
  • Gunicorn
Source on GitHub
Personal Web App

Riot Leaderboards — Self-Hosted

December 2022 · Completed; runs locally or privately

A local-first adaptation of my cloud leaderboard application, configured through environment variables for simple, secure self-hosting while retaining live Valorant and League of Legends rankings.

  • Python
  • Flask
  • Riot Games API
  • python-dotenv
  • Pytest
  • Gunicorn
Source on GitHub
Personal Self-Hosted Web App

YTdownloader

October–November 2023 · Maintained in private homelab

A cross-platform browser interface for preparing permitted media downloads in MP3, MP4, or MKV formats. I refactored the original desktop app for reusable processing, containerized deployment, and private self-hosting.

  • Python
  • Streamlit
  • yt-dlp
  • FFmpeg
  • Docker
  • Docker Compose
Source on GitHub

Skills

IT & Systems

  • Windows
  • macOS
  • Linux
  • Microsoft 365
  • Endpoint support
  • User support
  • Troubleshooting
  • Documentation

Development

  • JavaScript
  • TypeScript
  • Python
  • PowerShell
  • HTML
  • CSS
  • SQL
  • React
  • Node.js
  • Flask

Infrastructure & Tools

  • Docker
  • Git
  • GitHub
  • MongoDB
  • Azure
  • Google Cloud
  • AWS
  • Jira

Learning / Lab Focus

  • Networking
  • Systems administration
  • Automation
  • Cybersecurity fundamentals
  • Monitoring
  • Self-hosting

Resume

Experience at a glance

View or download my general resume for a concise overview of my IT support, systems administration, automation, internal application development, and technical project experience.

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Contact

Want to connect about IT, systems work, automation, web apps, or infrastructure projects? Feel free to reach out.

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