Portland, Oregon · IT / Systems / Development
IT Support Specialist & Systems Developer
I build practical internal tools, automations, web applications, and infrastructure that make technical work easier to use, maintain, and support.
Photo by Justin Shen on Unsplash
04 projects
January–June 2023 · Completed
A six-person capstone project that unified Jira tasks, SonarQube quality metrics, and GitLab branch and pipeline data. I built the data-driven homepage and contributed testing, documentation, planning, and full-stack delivery.
January–March 2023 · Completed
A graphical implementation of Go in Haskell with interactive two-player play, captures, illegal-move handling, the Ko rule, passing, territory calculation, and scoring. I built nearly all application functionality.
September–December 2022 · Completed; former Cloud Run deployment
An independently built Flask application that transforms live Riot Games API data into Valorant and League of Legends leaderboards, packaged with Docker and deployed through Google Cloud Run.
September–December 2022 · Completed
A six-person healthcare-management simulation supporting member and provider records, service billing, validation, directories, and weekly reports. I led service-registration work, testing, and documentation.
03 projects
October–December 2022 · Completed; runs locally
A Flask dashboard that transforms nested football API data into league tables, tournament groups, and knockout-stage views for major domestic and international competitions.
December 2022 · Completed; runs locally or privately
A local-first adaptation of my cloud leaderboard application, configured through environment variables for simple, secure self-hosting while retaining live Valorant and League of Legends rankings.
October–November 2023 · Maintained in private homelab
A cross-platform browser interface for preparing permitted media downloads in MP3, MP4, or MKV formats. I refactored the original desktop app for reusable processing, containerized deployment, and private self-hosting.
These public-safe overviews describe the problems I addressed, the solutions I built, the tools I used, and the resulting impact. To protect my employer and coworkers, I do not publish proprietary source code, real company data, employee or customer information, internal URLs, infrastructure details, or production screenshots.
2025–2026 · In production / active use
A mobile-first fall-protection equipment inspection app that replaces paper logs with validated, searchable, cloud-stored records and barcode-assisted equipment lookup.
Outcome
Created a consistent field workflow, real-time pass/fail visibility, stronger validation, and auditable records while reducing repeated entry and the risk of lost or illegible forms.
May–June 2026 · Core application deployed or piloted
A tablet-first intranet application hosted internally through IIS that lets manufacturing employees scan a machine QR code or enter an identifier, review the correct procedure, and submit a structured acknowledgement.
Outcome
Replaced a fragmented lookup process with one mobile workflow, reduced the risk of selecting the wrong document, and created structured acknowledgement records.
September–October 2024; maintained 2025–present · Completed and in active use
Independently designed, built, tested, deployed, and maintained a no-cost internal app that gives a small Shipping and Receiving team searchable records, structured locations, item images, and inventory history.
Outcome
Reduced typical shipment lookup and location time from approximately 25–30 minutes to 5–10 minutes while replacing informal tracking with a consistent digital workflow.
September 2025–July 2026 · Mix of working tools, pilots, and explicitly labeled prototypes
A collection of safety-focused IT automations for workstation provisioning, employee lifecycle workflows, endpoint inventory, upgrades, patching, backups, and repeatable support tasks.
Outcome
Converted manual procedures into guided, logged, restart-aware workflows with validation, safer defaults, dry-run behavior, and more reproducible troubleshooting.
Current / Exploratory
Active initiatives shaped through research, prototyping, testing, and stakeholder feedback. Their implementation may change, so only their general purpose and explored skills are shared.
June 2026–Present · Exploratory development
Prototyping an internal intranet ecosystem that brings frequently used resources and service integrations into one central experience, with content tailored to each employee's authorized access and responsibilities.
Outcome
The long-term goal is to reduce time spent locating internal tools and information by presenting relevant links and resources through one secure, role-aware hub.
June 2026–Present · In progress
Improving an existing Zendesk environment and developing an internal SSO-protected Help Center where employees can access support resources and review their ticket activity and history.
Outcome
Aims to create a clearer employee support experience while improving configuration, authentication, information organization, forms, and support workflows.
Private Ongoing Lab
January 2026–Present · Ongoing
An ongoing hands-on environment where I deploy containerized services, administer storage and backups, practice secure remote access, automate routine operations, monitor service health, and maintain technical runbooks and recovery procedures.
Built and organized private storage with data protection, permissions, and recovery planning.
Deployed repeatable containerized applications and maintained their service dependencies.
Added centralized monitoring, notifications, automation, and troubleshooting documentation.
Practiced infrastructure as a lifecycle: implementation, validation, maintenance, and recovery.
The repository and services are private. I do not publish operational screenshots, architecture diagrams, hostnames, addresses, access configuration, firewall rules, or exposed service information.
June 2024–Present
Streimer · Portland, Oregon
January–June 2023
iGrafx / Portland State University Capstone · Remote
Resume
View or download my general resume for a concise overview of my IT support, systems administration, automation, internal application development, and technical project experience.
